shopcloudFor business customers
Quote requests are meant for your business customers. Consumers buy directly in the same shop, as guests or with an account.
A quote instead of an order
Quote requests straight from the cart
Not every order can be placed directly, for example for large quantities or a project. In that case, your business customer requests a quote from the cart in your online shop. Your sales team reviews it and sends it, with the line items and customer prices from the cart.
Process
From cart to quote to order
Line items and customer prices are carried over. Nobody has to retype them.
Requested in the cart
Your business customer puts together their cart and requests a quote from it instead of ordering.
Reviewed by sales
The request becomes a quote with the line items from the cart. Your sales team reviews it and sends it.
Accepted, becomes an order
If the customer accepts, the quote becomes an order. The invoice shows the same price as the quote.
From the cart
Line items and customer prices are carried over
After signing in, every business customer sees the prices of their price list, with tiers and net on request. Exactly these prices also appear in the quote. From the agreed quantity, the lower price applies.
- The customer group determines the price list
- Tiers, special prices and annual agreements as rules
- The same prices in the shop, in the quote and in the order
One set of prices
A quote that matches your shop
Shop, customer portal and quote use the same price lists. Anything that should differ in the shop becomes a separate price list.
From quote to order
If the customer accepts, the quote becomes the order. They don't have to order again.
The same price on the invoice
The order runs through your order processing, and the invoice shows the quoted price.
Explore further
Solution
Shop for business customers
Company accounts with roles, prices per customer, tiered pricing and pay on invoice.
View B2B SolutionWholesale online store
Price lists, packaging units and delivery by pallet or freight.
View wholesale FeaturePrices and tiers
Price lists for resellers, end customers, countries or promotions, net or gross.
View pricesFrequently asked questions about quote requests
Who can request a quote in the shop?
Your business customers, directly from the cart. Consumers buy in the same shop as guests or with an account.
Which prices appear in the quote?
The prices from the customer's price list, with tiers. Shop, quote and order use the same price lists.
Who sends the quote?
Your sales team. The request becomes a quote with the line items from the cart, which your team reviews and sends.
What happens when the customer accepts?
The quote becomes an order and runs through your order processing. The invoice shows the same price as the quote.
What do quote requests cost?
They are part of Shopcloud. What your shop costs is in your offer, which you receive after the demo. How your offer is created
See a quote request in the demo
Using sample data, we show you how a cart becomes a quote and how an acceptance becomes an order. Afterwards, you receive an offer for your shop.