shopcloudYour shop is moving. Your customers will find it again.
We take over your products, prices and customers, set up the design and settings, and redirect the URLs of your current shop to the new pages. You review everything with us before you go online.
Process
Your new shop in five steps
What we take on and what we need from you is set out in the offer beforehand.
Demo with sample data
We show you the shop and order processing with sample data and clarify what you sell, to whom, and how your shop is structured today.
TogetherYour offer
You receive a written offer. It lists setup, design and extensions separately.
schukaiData import
We import products, prices and customers from a file whose columns we map to the product fields. We check the import from your current shop beforehand.
schukai or your agencyDesign and settings
We set up your design and configure payment methods, shipping rules and prices.
schukai or your agencyReview and go live
You review the shop together with us and go online. We redirect the URLs of your current shop to the new pages.
Together
Scope
What we take on and what you prepare
What we take on
- Productsfrom a file, with the columns mapped to the product fields
- Pricesfrom your file
- Customersfrom your file
- Design and settingspayment methods, shipping rules, prices and your design
- Redirectsfrom the URLs of your current shop to the new pages
What you prepare
- Your data as a fileproducts, prices and customers from your current system
- Your brandlogo, colors, fonts and images of your products
- Your legal textslegal notice, terms and conditions and privacy policy, written yourself or through a service of your choice
- Your rulespayment methods, delivery zones and terms for your business customers
- Time for the reviewbefore going live, we look at the shop together
Search engines
Old URLs lead to the new shop
We redirect the URLs of your current shop to the new pages so that customers and search engines find your products again.
your-shop.com/old-category/product-123
your-shop.com/product-name
Getting found afterwards
The shop delivers product pages to search engines fully structured, with readable URLs and structured product data. A sitemap of your products is published along with the shop, and you connect Google Search Console.
Getting foundWho handles the move
Us or your agency, you decide
We set it up
Together we discuss which data we take over and which content and design we adapt. The offer states which work we take on and what we need from you for it.
Discuss switchingYour agency sets it up
Your agency can take care of design, content, product range and settings. The Shopcloud contract stays between you and us, and we remain responsible for the software.
Setup & agenciesFrequently asked questions about switching
What happens to the URLs of my current shop?
We redirect them to the new pages so that customers and search engines find your products again.
How do my products, prices and customers get into the shop?
From a file whose columns we map to the product fields. We check the import from your current shop beforehand.
My current shop runs on a different system. Is that possible?
Get in touch with us. We look at which data your current shop can export as a file and clarify the scope before the offer.
How long does switching take?
That depends on the scope of your data and your design. Process and scope are set out in your offer.
Where is my data stored afterwards?
In data centers in Europe, in a separate environment for your shop. For your shop's customer data, we conclude a data processing agreement with you.
Let's plan your switch
Tell us how your shop is structured today. In the demo, we show you the shop and order processing; afterwards, you receive an offer with process and scope.