shopcloudYour own environment
Your shop runs in its own environment, not in an area shared with other shops.
Your shop. Your environment. Data in Europe.
Your shop runs in its own environment, not in a shared area. Your data is stored in data centers in Europe, and for your shop's customer data, we conclude a data processing agreement with you.
Operations
What you can rely on
Because we developed Shopcloud ourselves, we know how your shop is built and where your data is stored.
Data in Europe
Your data and your customers' data are stored in data centers in Europe.
Data processing agreement
For your shop's customer data, we conclude a data processing agreement with you.
Secure sign-in
Your team signs in with a second factor.
Statistics without cookies
Your visitor statistics work without cookies.
One point of contact
We answer software questions directly, within one business day.
Legal texts
Your shop, your texts
Legal notice, terms and conditions and privacy policy belong to your shop. You maintain them in the same system as your other content pages.
Yourself or via a service
You add your legal notice, terms and conditions and privacy policy yourself or through a service of your choice.
In the same system
You design legal texts in the shop itself, just like the home page and campaign pages.
Advice
We do not provide legal advice. For the content of your legal texts, contact your law firm or your service.
Report a vulnerability
Have you found a vulnerability?
Write to us with a short description of where and how it occurs. Please only publish details once we have been able to close the gap.
Frequently asked questions
Questions about security and privacy
Where is my data stored?
In data centers in Europe, in a separate environment for your shop.
Do I get a data processing agreement?
Yes. For your shop's customer data, we conclude a data processing agreement with you.
How does my team sign in?
Your team signs in with a second factor.
Who takes care of the legal texts?
You add your legal notice, terms and conditions and privacy policy yourself or through a service of your choice. We do not provide legal advice.
Do the visitor statistics set cookies?
No. Your visitor statistics work without cookies.
Take your time to explore Shopcloud
In the demo, we show you the shop and order processing with sample data and answer your questions about operations and privacy.